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Delivery conditions and terms

How much does shipping cost?

OnlyLens delivers all over the World! The price you are seeing included the shipping worldwide. Your sunglasses will be shipped in a secure UPS/TNT or postal service parcel.

When will my order arrive?

The majority of our sunglasses are ready for shipping. The estimated delivery time is 8-10 days within Europe. For other locations or countries please contact our customer service team.

Refund conditions and terms

Money Back Guarantee

At OnlyLens you can change your mind. If you are unhappy with the product you have ordered or it doesn't meet your expectations, then you have the right to return the sunglasses to OnlyLens up to 14 days after delivery. At OnlyLens we are convinced of the quality of our products, and for this reason we will even refund you the full price of customised products.

How it works?

If you are unhappy with your sunglasses then you can simply return it to OnlyLens. Postage costs will vary depending on your location. A reason for returning the sunglasses is not necessary.

We will refund your money upon arrival of your parcel at our office.

Please keep in mind that OnlyLens reserves the right to claim damages should the returned goods be damaged or show signs of use. Further information on this topic can be found on our Terms and conditions page.

If you have any questions please contact our customer service team.


Need help? Contact us!

Phone
+34 930 042 410
Chat
Chat
Monday-Friday 10h-14h and 16h-20h (CEST, GMT+1/+2)
We speak English, Russian, French, Spanish and Catalan
Or send us a message by E-mail
or by our Contact form.

Visit our shop

Visit our shop
Visit our shop:
C/ Laforja 63 - 08021 Barcelona
(Map - 3D tour)

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